Legal notice and privacy

Last updated 14 July 2026

Publisher

This site is published by Melissa Ribaira, acting in a personal capacity as an independent researcher. You can reach the publisher through the contact form on the main page.

Hosting

The site is hosted by Hostinger International Ltd, 61 Lordou Vironos Street, 6023 Larnaca, Cyprus (hostinger.com).

Privacy notice

Melissa Ribaira is the data controller for personal data collected through this site and the field study it presents.

What is collected, and why

• Contact form. Name, email address and your message. Used only to respond to you. Legal basis: legitimate interest in answering the messages you send.
• Study questionnaire. The answers you choose to give about how you capture and route work, plus the contact details you provide for follow-up and for receiving the findings. Legal basis: your consent. Participation is voluntary and you can withdraw at any time.
• Optional call booking. Name, email address and the time slot you select. Legal basis: your consent.

The site itself sets no cookies and runs no analytics. Fonts are served from this site's own server, so no font provider receives your visit.

The study never asks for your screenshots or the contents of your camera roll. It asks about behaviour only.

Processors

Three service providers process data on the controller's behalf: Hostinger (site hosting and contact form email), Google (the study questionnaire runs on Google Forms) and Cal.com, Inc. (call booking). Each processes data under its own GDPR commitments. Where data is transferred outside the EU, the transfer relies on the provider's standard contractual clauses.

Retention

• Contact form messages: kept for up to 12 months after the exchange ends, then deleted.
• Study responses: kept in identifiable form until the study findings are finalised, then anonymised. Contact details of participants who asked to receive the findings are kept until the findings have been shared, then deleted.

Your rights

Under the GDPR you can ask for access to your data, correction, deletion, restriction of processing, portability, and you can object to processing or withdraw consent at any time. Use the contact form to exercise any of these. You also have the right to lodge a complaint with a supervisory authority, in France the CNIL (cnil.fr).